Logging into the Customer Support System
for the First Time
If you haven’t logged into our new RGA system yet, you’ll need to setup a new profile. This short guide explains how, in three steps.
Step 1 – Account Info
To setup a new profile, you’ll need two pieces of information:
- Your CP&S “BillTo” Number
- Your “BillTo” Password (also known as your “Master” Password)
If you do not have either of these two pieces of information please contact Crane Pumps & Systems Customer Service Department at cranepumps@cranepumps.com
Step 2 – Setup Profile
Next, click on “Create a New Profile” from the login page at http://rga.cranepumps.com
From the My Profile screen, enter your CP&S BillTo Number in the “Distributor BillTo Number” field, and your BillTo/Master password in the “Master Distributor Password” field.
Fill out the rest of the fields, choose a username of your liking, and click submit.
- Be sure to remember your User Name and Personal Password!
Step 3 – Log In
Using your new User Name and Personal password, log in to http://rga.cranepumps.com